Legal & Regulatory
General Restrictions on Use
Use of Links and "Framing" Technology
Unless you have obtained the prior authorization of CanDeal in writing, you may not provide a link to the Site or any portion thereof or display any portion of the Site or its content using "framing" or similar technology or in any manner that may be misleading or confusing with respect to origin, sponsorship or affiliation.
All information, including, without limitation, all text, design, graphics, drawings, photographs, advertisements, video clips, music and sounds, and all trade-marks, service marks and trade names and the selection and arrangements thereof (collectively the “Content”) forming part of the Site, is, unless otherwise noted, subject to intellectual property rights including copyrights and trade-marks held by or licensed by CanDeal. No license to use, copy, distribute, republish, transmit or otherwise exploit any Content is given to you and all intellectual property rights in and to the Content are expressly reserved to CanDeal.
Privacy and Links
Disclaimer of Warranties
THE SITE (INCLUDING, WITHOUT LIMITATION, ALL MATERIALS, INFORMATION AND SERVICES) IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR OTHER TERMS OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CANDEAL DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, CONDITIONS AND OTHER TERMS, EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT), INCLUDING THOSE ARISING BY STATUE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the generality of the preceding paragraph, CanDeal does not provide any representations, warranties or conditions that the Site will be available or that it will operate without errors. CanDeal will not be liable if, for any reason, the Site is unavailable or operating with errors or in a degraded fashion at any time or for any period. In particular, and without limitation.
Limitation of Liability
Governing Law and Attornment
Fee information is available upon request.
The marketplace participants of CanDeal Markets (CD Markets) are investment dealers (“Dealers”) and institutional investors (“Clients”).
There are 3 ways in which Clients may request quotes: (i) Request for Quote (“RFQ”); (ii) My RFQ Bid/My RFQ Offer; & (iii) Indications of Interest (“IOI”). The description for how each of these processes work are outlined below:
(i) RFQ functionality
The multiple-dealer RFQ enables a Client to hold a real-time auction with multiple Dealers and select the Dealer with whom the Client wishes to execute. A Client may use the multiple-dealer RFQ functionality to execute single-security, two-security and three-security transactions.
(ii) My RFQ Bid / My RFQ Offer functionality
The Client sets a target price and all-or-none quantity with multiple Dealers to get filled. The first Dealer to execute the trade precludes other Dealers from executing the trade.
(iii) Indications of Interest (“IOI”) functionality
The IOI functionality includes a pre-trade communication feature which allows a Dealer to reflect their buying and selling bias on a particular security when asked by a Client. This additional information allows an RFQ to flow only to the compatible Dealers. This functionality is designed to facilitate mid- to larger-size tickets in a manner that supports both Dealers and Clients to meet their trading objectives.
2. Access Requirements to the CanDeal Network
Confidentiality is fundamental to the design and operation of the CanDeal System. Therefore, the CanDeal network is a closed environment. Dealers and Clients must sign an access agreement with CanDeal in order to access the marketplace. Clients must and have pre-established trading relationships (ie KYC/AML approved) with dealers who operate on CanDeal.
3. Access Arrangements with 3rd Party Service Providers
For CanDeal’s Canadian Clients, CanDeal has entered into a master software and license agreement with List Inc., a technology vendor, whereby List Inc. provides development, hosting, and software maintenance and support services.
For CanDeal clients that reside outside of Canada, CanDeal has entered into a technology and services agreement with Tradeweb Markets LLC, Tradeweb LLC, Tradeweb Europe Limited and TW SEF LLC (collectively, “Tradeweb”). Tradeweb operates an institutional multi-dealer to customer electronic trading platform and market data communications network (the “Tradeweb System”). The Tradeweb System is a vehicle through which institutional investors and investment firms access information, request bids and offers, and effect transactions with liquidity providing dealers.
CanDeal and OnX Managed Services Inc. (“OnX”) have entered into a services agreement whereby OnX provides CanDeal Toronto-based data center facilities that support the development, test and production environments for CanDeal. OnX provides managed services for the CanDeal System and network components required to support the CanDeal System and telecommunications network.
CanDeal actively monitors and manages the services provided by these 3rd party service providers as follows:
- service level monitoring through periodic meetings and maintaining a close working relationship with the 3rd party service providers for the purpose of reviewing the performance of their respective services, and to review current or planned projects.
- on an annual basis, reviewing each 3rd party service providers independent audit reports.
CanDeal has established strict conflict of interest policies to ensure best practices, compliance with regulation and optimal service outcomes for our clients. The follow are our high level policies and procedure to address conflict of interest.
Definition of Conflict of Interest
For the purpose of this Policy, conflicts of interest include conflicts that arise where the commercial interest of (i) the marketplace operated by CanDeal, (ii) the Affiliates or (iii) CanDeal’s ultimate shareholders conflict with the responsibilities and sound functioning of the marketplace including the non-discriminatory treatment of marketplace participants.
CanDeal is a registered dealer, a member of Canadian Investment Regulatory Organization (CIRO), and is regulated as an alternative trading system (ATS), doing business as CD Markets. As the regulated operator of CD Markets, CanDeal is required to:
- establish, maintain and ensure compliance with, conflict of interest policies and procedures.
- make the policies and procedures publicly available.
- take reasonable steps to identify, respond to and, where appropriate, disclose, material conflicts.
- Conflicts related to CanDeal shareholders who are also liquidity providers, marketplace participants and customers of CD Markets.
- Conflicts related to the interests of the marketplace’s owners, operators and affiliated management services providers.
CanDeal’s Approach to Conflicts Management
CanDeal’s general conflicts principles are as follows:
- Identify conflicts of interest,
- Manage and mitigate conflicts of interest, and
- Where appropriate, disclose conflicts of interest.
In cases where conflicts may arise as a result of Shareholders or affiliates acting as lenders to CanDeal, CanDeal will seek to respond to potential conflicts by observing applicable CIRO rules regarding debt subordination, including providing required regulatory notifications when assuming additional debt and obtaining prior CIRO approvals to repay outstanding debt.
In cases where conflicts may arise as a result of CanDeal relying on affiliates to provide services to CanDeal, CanDeal will seek to respond to potential conflicts by following CanDeal’s Outsourcing Policy, as appropriate, and by entering into a written agreement with the affiliated service provider that is appropriately robust for the materiality and nature of the services provided to CanDeal and complies, where appropriate, with the outsourcing guidance in Part 11 of Companion Policy NI 31-103 and with CIRO Guidance Note 14-0012 – Outsourcing arrangements provides CanDeal and securities regulatory authorities with audit and access rights, including in respect of books and records relating to the services being provided and the data, information and systems maintained by the service provider requires the service provider to establish, maintain and periodically test an appropriate business continuity plan, including a disaster recovery plan requires the service provider not to disclose confidential information relating to CanDeal or its Clients establishes processes and procedures to regularly review the performance of the service provider.
CanDeal’s policy on disclosing conflicts of interest and, where appropriate, obtaining consent, is as follows:
- Disclose existing or potential material conflicts of interest to Clients where a reasonable Client would expect to be informed.
- Obtain the written consent of Clients for existing or potential material conflicts of interest where a reasonable Client would expect to be given the option to consent.
- Keep a record of such disclosure or consent.
Hours of Operation
CanDeal hours of operation are 7:00AM – 5:00 PM Monday to Friday Eastern Standard Time (EST)
UAT testing hours are 1:00 AM to 9:30 PM EST subject to availability based on system maintenance..